Who is Agent Million and how are winners of Premium Bonds prizes notified?

We examine the notification and payout processes for Premium Bonds winners as the March prize draw occurs

Furthermore, who is Agent Million?

You should understand how Premium Bonds operate and how National Savings and Investments (NS&I) notifies prize winners following the conclusion of its monthly drawing of winning numbers if you own any.

Holders of Premium Bonds can check to see if they have won a cash prize starting on Tuesday, March 4, after the high value winners of the March 2025 Premium Bonds prize draw have been revealed. Agent Million is scheduled to visit the jackpot winners.

It is likely that you will have won one of the smaller prizes if you are a Premium Bonds winner. In the March 2025 draw, over 11.8 million 25 prizes were given out, and over 4 million people won the 50 and 100 prizes combined.

After NS&I lowered rates from 4 percent last month, the Premium Bonds prize fund rate will drop to 3 to 8 percent for the upcoming prize draw in April. The odds of winning are 22,000 to 1 for every Premium Bond.

Now that the March draw is over, we answer some of the most common queries. What would happen if you won one of the one million top prizes? Who is Agent Million? How can you tell if you've won?

How do winners of Premium Bonds prizes get notified?

BFIA: Regardless of the amount25,000 or 100,000does every winner receive an email stating, "You've just won!".

NS&I: No matter the amount, customers who have opted to receive email notifications of prize wins are informed in this manner. When Premium Bond customers receive an email informing them of a win, the prize value is not included. They are encouraged by the email notification to use the prize checker app, online prize checker, or an Alexa-enabled device to see how much they have won.

BFIA: What happens to clients who have received a significant NS&I award?

NS&I: Winners of prizes ranging from £10,000 to £100,000 receive a prize claim form via postal mail. This inquires about their preferred method of payment for their prize. They can decide, for instance, to have their winnings automatically reinvested into additional Premium Bonds or paid straight into their bank account.

BFIA: How do winners of the £1 million jackpot find out?

NS&I: "Agent Million" pays these customers a visit. An employee of NS&I, this individual travels the nation to deliver the good news to our fortunate jackpot winners. In reality, there are five Agent Millions. Since 1994, there have been about 20 Agent Millions in total.

Agent Million: Who is she, BFIA?

NS&I: To protect the privacy of our Agent Millions and our winners, we do not reveal their identities. Since winning £1,000,000 can change one's life, Agent Million makes sure that the winners are given the option to share the news in confidence.

Due to their location in Lytham St Annes, Lancashirethe birthplace of Premium Bondsour Agent Millions must occasionally travel and spend the night away from home. They may disclose their role to specific family members or loved ones for pragmatic reasons, even though they are sworn to secrecy about it. But they have to hide their role from friends and coworkers who don't need to know.

BFIA: Are the winners always given in-person visits?

NS&I: Our Agent Millions personally visit each of the one million Premium Bond jackpot winners.

Agent Million was unable to personally visit jackpot winners during the pandemic for everyone's safety, but since the May 2022 prize draw, they have resumed their travels.

BFIA: What would happen if I won £1 million while on vacation?

NS&I: They would contact the winner using a different method if a 1 million winner was on vacation when Agent Million came to visit.

BFIA: How do you determine which Agent Million gets in touch with the Monthly Winners?

NS&I: The visiting jackpot winners are determined by availability, as all of our Agent Millions have other responsibilities within NS&I. Naturally, two Agent Millions are always in play for every prize draw since there are two 1 million winners every month.

Each month, an experienced colleague is available to help our two jackpot winners navigate a transformative period thanks to the presence of five Agent Millions.

BFIA: Does the winner of the jackpot need to provide identification?

NS&I: We are unable to disclose any more details regarding the procedure that Agent Million follows with winners for the protection of both Agent Million and our jackpot winners. We do make sure that the right person receives the prize money, though.

BFIA: How can the winner of the £1 million choose to receive their money?

NS&I: The winners of the 1 million Premium Bond jackpot have the option of receiving their winnings in an NS&I Direct Saver or another account of their choosing.

Customers who choose our Direct Saver account when determining what to do with their winnings know that all of their money is safe because we are backed by HM Treasury.

Do you assist winners who seek financial guidance, BFIA?

NS&I: Since April 2022, we have given the one million Premium Bond jackpot winners the choice to consult any UK-based certified or chartered financial planner for financial advice. This implies that over 8,000 advisors have the opportunity to assist Premium Bond jackpot winners. In the past, financial advisors used a single firm.

In addition, our prize draw team at NS&I reaches out to jackpot winners and consistently encourages them to accept our offer of expert financial guidance.

BFIA: How much does a jackpot winner typically own in Premium Bonds?

NS&I: According to data compiled in November 2024, the average holding for a winner of a £1 million jackpot is 24,421. Five hundred and forty-two Premium Bond millionaires have emerged since the jackpot's inception in 1994.

On the subject of winners with smaller holdings of Premium Bonds, a person from the London borough of Newham won £1 million in July 2004 with a holding of 17 Premium Bonds. Their wait for the win was over 45 years, as the winning bond was bought in February 1959.

Use NS&I's Premium Bond Prize Checker to enter your information and find out if you have won anything with your Premium Bonds.

Look Into Additional Premium Bond National Investments & Savings.